Champagne Backdrop

Our Objective and Process

Whether contracted for Style and Design or DIY. We set high expectations for our clients....

"WE ASPIRE TO INSPIRE YOU"

Style & Design

Our process will walk you thru the planning of your event in an effortless journey.

Our scheduled detail meetings, which we schedule with you, will keep you organized and up to date on every detail of your event.

Our documentation of your details will be at your fingertips at all times ~ assisting in your confidence that every detail is being attended to.

Your Event ~ Your Vision ~ Our Expertise

DIY

Our process will be to assist you with 2 complimentary 1 hour consultations at our Showroom to assist you in building your event and vision. In these consultations should you choose to utilize them we will guide you in the steps for set up and tear down to ease your tasks to create a stress and worry free DIY experience.

Ruched Backdrop with Gold Valance

Contract/Deposit Information

  • 50% due at contract signing (non-refundable in lieu of cancellation).
  • Remainder due 14 days prior to event.
  • Credit Card will be held on file to hold coverage in lieu of damages
Elegance

Delivery/Set Up/Tear Down Information

Delivery fees, as well as set up and tear down fees, will be applied where applicable.

Working diligently with both clients and venues, we make certain event set up and tear down is orchestrated with professional consideration for all parties involved - a high priority for our company.

Recon Damage Fee

Recon/Damage Waiver Fee

Recon/Damage 12% waiver is charged on all items.

I hope this the paragraph below lends a clearer understanding to the vague term Recon/Damage Waiver - Contracts can be so confusing and hard to understand at times. This mandatory common practice fee is used for all rental items. This fee aids us in maintaining the integrity of our inventory for current as well as future clients.

The Recon/Damage Waiver Fee could be termed for all contractual purposes as including covering “Normal" use wear and tear and recon which does include and is not limited to cleaning and returning to useful condition. Such as Laundering and dry-cleaning fees for all sheers, runners and linens- wipe down and sanitization of hard items to bring back to shelf ready - bulb and battery usage replacement where needed etc. This fee is nonrefundable and is in place for these purposes.

DAMAGE WAIVER

A Damage Waiver fee is a standard non-refundable rental fee of 12% of the total items rented.

The damage waiver is insurance against any general damage to the item as well as “Normal” wear and use. It does not preclude you from paying for missing equipment, lost equipment, or damage beyond repair of equipment – in this case full replacement fees for damaged items will be charged directly to your credit card on file. Certain restrictions may apply.

Let me know if you have questions, or concerns. I will be pleased to assist :-)

Table Skirting

Our Process

Product availability changes daily - to protect our client during the qualifying process -

  1. We consult with our client creating an item list with pictures, description and pricing.
  2. We hold the selected items you are interested in under your name for 10 days from our initial consultation to give you time to process the item list and discuss your selections. Contact me during this time with questions or concerns. I will be pleased to assist.
  3. At the conclusion of the 10 day hold should we qualify for your event needs we will adjust any items you desire and resend the item list to you.
  4. At this time we will assist you in contracting and placing your 50% deposit.
  5. Final payment is due 2 weeks prior to your event. At that time we will review with you and confirm final items for your event.

I am here to assist you along the way with questions and concerns - with open communication to create a worry free and stress free experience for your journey to your event date.